Политика конфиденциальности

Last updated: December 3, 2024

This Privacy Policy describes how Findy Uzbekistan (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from findy.uz (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected as described in this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, and the “Last updated” date will be revised accordingly. Additional steps required by law will be taken if necessary.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information collected and used depends on your interaction with us.

In addition to the specific uses outlined below, we may use your personal information to:

• Communicate with you,

• Improve and enhance the Services,

• Comply with legal obligations,

• Enforce applicable terms of service, and

• Protect our Services, rights, and those of our users.

What Personal Information We Collect

Information We Collect Directly from You

The information you submit through our Services may include:

• Contact details: Name, address, phone number, and email.

• Order information: Billing and shipping addresses, payment confirmations, and phone number.

• Account details: Username, password, and security information for account management.

• Customer support details: Information you provide during communication with us (e.g., email inquiries or support requests).

 

Information We Collect about Your Usage

We automatically collect data about your interaction with our Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include:

• Device and browser information,

• Network connection details,

• IP address, and

• Interaction data with our Services.

 

Information We Obtain from Third Parties

We may receive information about you from third-party sources, including:

• Service providers supporting our operations (e.g., Shopify),

• Payment processors collecting payment information to fulfill your orders,

• Advertising and analytics partners who help us improve our marketing efforts.

 

How We Use Your Personal Information

1. Providing Products and Services:

• Process orders and payments,

• Fulfill shipments, returns, and exchanges,

• Send notifications related to transactions, and

• Maintain your account.

2. Marketing and Advertising:

• Send promotional materials and offers,

• Personalize advertisements on the Site and other platforms.

3. Security and Fraud Prevention:

• Detect and investigate fraudulent activity,

• Protect your account.

4. Service Improvement:

• Enhance our customer support,

• Improve overall user experience.

 

Cookies

We use cookies to enhance functionality, track usage, and tailor advertisements. You can manage your cookie preferences in your browser settings, but blocking cookies may impact your experience.

 

How We Disclose Personal Information

We may disclose personal information to:

• Vendors providing support services (e.g., delivery partners, payment processors),

• Business and marketing partners, and

• Legal authorities when required.

 

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect their personal information.

 

Security and Retention

We implement security measures to protect your information. Retention periods depend on factors such as account activity and legal requirements.

 

Your Rights

You may have the right to:

• Access, correct, or delete your information,

• Opt out of targeted advertising,

• Withdraw consent where applicable, and

• File complaints with relevant authorities.

To exercise your rights, contact us as outlined below.

 

International Users

We may transfer and process data outside your country using appropriate legal safeguards.

 

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@findy.uz

Address: Yakkasaroy tumani, 7A, Tashkent, 100007, Uzbekistan